24/7 Emergency Service
(719) 661-3901
Colorado Springs Comfort Since 2003
Heat pump stuck in defrost, blowing cold air in winter or icing over? We repair all heat pump brands across Colorado Springs, including cold-climate and dual-fuel systems.
24/7 emergency service • Upfront flat-rate pricing
266+ Five-Star Reviews
Rated 5.0 on Google
Serving Colorado Springs
& Surrounding Areas
Since 2003
NATE Certified
EPA Certified
Licensed & Insured
Upfront, Flat-Rate Pricing
No Surprises.
Just Honest Service.
Financing Available
Easy Payment Options
Also searched as: heat pump repair · heat pump service · heat pump not heating · heat pump repair near me · heat pump defrost problem
System down right now?
Same-day service when schedules allow, 24/7 emergency response across the Pikes Peak region.
Service and repair is what we do most. Here is exactly how we decide — and we will tell you plainly which side of the line your system falls on.
Know the warning signs
Colorado Springs comfort since 2003
Local, straightforward answers
A heat pump is a cooling system running backwards, so winter complaints often trace to parts a furnace does not have: the reversing valve, defrost board, outdoor coil sensor, or the crankcase heater. A brief puff of steam during a defrost cycle is normal. A unit encased in ice, running for an hour without a defrost, or dumping cold air into the house is not.
If the system falls back to auxiliary or emergency heat constantly, your bill climbs fast. Common causes are a low refrigerant charge, a failed outdoor sensor, a miswired or misconfigured thermostat, or a balance point set far too high. We check the configuration and the equipment together, because a perfectly healthy heat pump can still be set up to waste money.
We service cold-climate inverter heat pumps and dual-fuel systems where a gas furnace takes over below a set temperature. Inverter systems report fault codes that point straight at the problem, and our technicians carry the manufacturer data to read them rather than swapping parts and hoping.
A straightforward visit from the first call through the final system check.
Confirm the mode and thermostat behavior
Test defrost, reversing valve and refrigerant charge
Present the repair and price
Verify heating and cooling in both modes
$25/monthBilled monthly
$45/monthBilled monthly
Members Save More. Stress Less.
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Tell us what is happening and we will get back to you quickly. Need help right now? Call (719) 661-3901 and talk to a real person.
“Winterrowd has been our go-to for years. Honest, dependable, and their techs are top-notch.”
“They installed our new heat pump and the whole process was smooth from start to finish.”
“The maintenance plan is worth every penny. They keep our system running perfectly.”
“Called at 10pm with no heat — they were here fast and had us warm again. Lifesavers!”
266+ five-star reviews on Google — read them on Google
Built For Colorado
Six thousand feet of altitude, single-digit humidity, snow one day and sixty degrees the next. Equipment here is de-rated, tuned and serviced for Colorado conditions — not for sea level.
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Local heat pump repair throughout Colorado Springs and the Pikes Peak region.
During a defrost cycle, brief cool air is normal. Continuous cold air in heat mode usually means a stuck reversing valve, low refrigerant charge, a failed defrost board or a thermostat wired or configured incorrectly.
A light frost that clears during defrost is normal. A unit encased in ice, or one that never defrosts, needs service — keep it clear of snow drifts and call us.
Usually the system is falling back to auxiliary or emergency heat far more than it should, from low charge, a bad sensor or a balance point set too high. We check the configuration, not just the equipment.
Yes, including cold-climate inverter and dual-fuel systems. We read manufacturer fault codes with service data rather than swapping parts and hoping.
We prioritize no-heat and no-cool calls and offer same-day service whenever the schedule allows, with 24/7 emergency response across the Pikes Peak region.
El Paso County Service
Looking for heat pump repair, heat pump service, heat pump not heating in Colorado Springs? Our trucks cover every zip code from 80132 to 80927 — including Monument, Falcon, Fountain, Black Forest and Woodland Park.
Same-day service and 24/7 emergency repair across the Pikes Peak region.
